Returns and Refunds

Return and Refund Policy

We want you to be happy with your purchase from the E-Store. However, if you are not satisfied with your purchase, you may start a return under the following conditions.

Return Eligibility

• Items must be returned within 30 days of delivery to be considered for a refund.

• Items must be unworn, unwashed, undamaged, and free of stains, odors, or signs of use.

• Items should be repacked in original packaging if possible, or secured in a similar shipping bag or box.

Return Shipping

Customers are responsible for all return shipping costs.

• Items should be repacked in original packaging if possible, or secured in a similar shipping bag or box.

We recommend using a trackable shipping method, as we are not responsible for return packages that are lost or damaged in transit.

How to Initiate a Return

To request a return, contact our customer service team at orders@emmanuelchurch.store with your order number and the reason for your return. Please wait for return instructions before shipping your item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photos of the issue. We will review the situation and work with you to determine an appropriate resolution.

Thank you for shopping with us! Your purchase goes directly to local and global missions.